How to Handle Negative Feedback on Social Media | Dealing with negative comments on facebook, twitter, instagram etc

5 Tips on How to Handle Negative Feedback on Social Media

Social media is one of the best and worst inventions ever! In this digital age, its use has become increasingly popular among both young and elderly people around the world, with nearly everyone having one or more accounts on various social media channels. Some of the most popular social media channels today include Facebook, Twitter, … Continue reading 5 Tips on How to Handle Negative Feedback on Social Media

How has social media changed marketing strategies?

Social media has been a tipping point in how business owners raise awareness about their brand and grow. Below are ten ways social media changed marketing strategies. Customer support Customer service aims at establishing a link between a business and its customers. Traditional methods of customer service such as emails and helpline calls can be … Continue reading How has social media changed marketing strategies?